Booking Conditions

Booking Conditions

Rules and Booking and Payment Conditions

In general
The campsite is affiliated with SCR, which means that when you check in with us you are automatically registered in their system.

Who is responsible?
We have 2 ways to book: Online via the SCR booking system or via Camping Falkudden’s own contact form/email. Responsible for your booking is Camping Falkudden. Any complaint about your booking must be made there where you made the booking. The contact details are in your confirmation.

Age limit for booking
To book/conclude an agreement with, you must be 18 years old. Meeting the age limit for you as a client/spouse is a requirement to gain access to the facility. When booking a group, a minimum of two people must be 18 years old, if no higher age limit is stated in connection with the booking. However, a single parent living with several children is exempt from this requirement.

When does my booking become binding?
The booking is binding when you have received an e-mail confirmation of your booking.

Booking confirmation
You must receive a written booking confirmation of your booking. The booking confirmation contains important information about your booking. Check whether the content of the booking confirmation corresponds to what you have booked.
Payment terms
Payment is made directly to the facility at the time of booking when booking online via the SCR booking system, or by invoice when booking via the Camping Falkudden contact form/email.
When booking a campsite, log cabin, glamping/safari tent or caravan:
When you book via the contact form/email of Campingen Falkudden, you will receive an invoice for 30% of the travel sum to be paid within 7 days, or the full amount, depending on how many days in advance you book. The entire travel sum is invoiced and must be paid 100% 30 days before arrival.
If you book a motor boat, rowing boat, canoe or bicycle:
When you book, we ask you to pay 50% of the total amount (Swish or invoice) immediately after booking via agreed/received confirmation. After this, Camping Falkudden has the right to retain this 50% in case of cancellation.

Guest services
If you have any questions or need assistance, contact details can be found on the booking confirmation.
Change and transfer of booking
In consultation with you, we will examine whether the booking can be changed. The current rental schedule for Camping Falkudden determines whether or not the change is possible. Changes to bookings can be made for a fee of SEK 199 per booking and occasion. Changes in arrival and departure can be made up to 7 days prior to arrival, subject to availability. Any change to the original booking less than 7 days before check-in will be considered a cancellation (see Cancellation), followed by a new booking.
Transfer of accommodation can take place up to 1 day before arrival, provided that the transfer is valid for the same period and at the same price and that the new guest meets the age requirements. The transfer booking takes place at a surcharge of SEK 199.
Your booking has been changed if you have received confirmation directly from Camping Falkudden.

Departure earlier than planned
If you choose to leave earlier than planned, no money will be refunded, unless otherwise agreed with us.
What if I want to cancel?
Applies to camping, stuga/cabin, glamping/safari tent, caravan:
You can cancel your booking yourself via e-mail (if you have booked via the contact form/email of Camping Falkudden or if you have booked online via the SCR system by online login). You will find a link in your booking confirmation. Both cancellation methods are not canceled until you receive a cancellation confirmation email. For cancellations later than 40 days before the arrival date, a flat rate fee will be charged as below.
• If the cancellation takes place 40 days or earlier before arrival, you will receive a refund of 85% of the agreed amount.
• If the cancellation is made 39-16 days before arrival, you will receive a refund of 75% of the agreed amount.
• If the cancellation takes place 15-8 days before arrival, you will receive a refund of 50% of the agreed amount.
• if the cancellation takes place 7-0 days before arrival, you will not receive a refund of the agreed amount.

Extra accommodation costs
Unless stated otherwise in the booking confirmation, the accommodation price does not include extra facilities such as the rental of bed linen, cot, high chair, breakfast, etc. These facilities can be ordered extra on top of the accommodation costs, preferably immediately at the time of booking, but possibly later or upon check-in subject to availability and additional charges. Don’t forget to bring everything you need for your stay.
Dogs/pets in stuga/cabin:
Dogs/pets are allowed in the stuga/cabin 12 m2 and max. 1 dog/pet is allowed in this stuga/cabin.
Everything else must be agreed upon prior to check-in. Dog/pets must be specified at the time of booking and a extra fee will be charged.
Dogs/pets are not allowed in stuga/cabin 18 m2, stuga/cabin Woody and stuga/cabin Ekorre.

Check-in and check-out times
Unless otherwise agreed or stated in the booking confirmation, check-in at the campsite is possible between 13:00 and 20:00 and check-out on the day of departure before 12:00.
In the case of stuga/cabin and glamping/safari tents and caravan, check-in is possible between 3:00 pm and 8:00 pm and check-out on the day of departure before 11:00 am. It is your responsibility to check which check-in and check-out times apply to your specific booking.

Cancellation protection/insurance
Via Camping Falkudden it is not possible to book cancellation insurance against any cancellation costs that may arise for you. As a guest, you must arrange this yourself with an insurance company of your choice. In the event of cancellation, the costs for any costs other than the agreed rental amount in the booking confirmation will not be refunded. When you book through the online booking system SCR, you can purchase cancellation insurance for your online booking. Cancellation protection purchased with the SVR online booking system only applies to camping, cabin/stuga or caravan bookings made in that system.

Force majeur
In the event that your booking and related travel (costs) cannot be performed due to force majeure beyond the control of Camping Falkudden, and they could not have foreseen this from the outset when entering into the booking agreement and the consequences of these reasons could not have been avoid or resolve, Camping Falkudden, like SCR, is free of liability for damage, compensation and other additional costs and consequences and fines. If the impediment is due to someone we have hired to perform all or part of the camping service or if the failure is due to a supplier hired by us or someone else, Camping Falkudden, like SCR, is free from liability for damages, compensation and other incidental consequences and penalties. Legal changes and/or price changes are reserved. Errors that occur during your stay must be reported to us immediately, so that we have the opportunity to correct the error.
We recommend that you take out some form of insurance during your stay for
accident costs or other costs incurred during your stay at the campsite, for you who have booked and for your family/friends with whom you are traveling together. Camping Falkudden, like SCR, is free of liability for damages, compensation and other additional consequences and fines. The stay at the campsite is entirely at your own risk.

What are my obligations?
Violation of the regulations of the campsite, or violation of the agreement in general, may lead to termination of the agreement with immediate effect. In the event of an eviction, the amount due will be calculated according to the applicable daily rate during the time you had access to the booked facility, as well as a deduction for estimated damage. Any difference will be refunded no later than 10 days after the eviction. Errors that occur during your stay must be reported to us immediately, so that we have the opportunity to correct the error.

Right of withdrawal
The right of withdrawal according to the Act (2005:59) on distance contracts and contracts outside business premises is excluded for contracts for accommodation, accommodation or leisure activities and you can enter into an agreement on the rental of pitches for tents, caravans and motorhomes and the rental of a cabin. or caravan, so don’t cancel